Payment,
Shipping,
& Returns
Secure Checkout
You can
shop at www.Derrick.com
online with confidence. We have partnered with Authorize.Net, a leading
payment gateway, to offer safe and secure credit card transactions for
our customers.
The Authorize.Net Payment Gateway manages the complex routing of
sensitive customer information through the credit card and electronic
check processing networks. The company adheres to strict industry
standards for payment processing, including:
• 128-bit Secure Sockets Layer (SSL) technology for
secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software
methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI)
Data Security Standard.
«
Back
to top
Payment Methods
We accept
Visa®, MasterCard®,
Discover® and PayPal® as payment for your on line purchase
using our secure server connection. Simply place your item(s) in
the Shopping Cart and Checkout. Alternately, you may make your
purchase by phone. A phone in order can be processed using
Visa®, MasterCard® or Discover®. We will accept your
bank draft (check), however shipment of your purchase will be delayed
until funds have cleared your bank. International payments must
be in US funds.
«
Back
to top
Shipping Options
In most
cases we will ship the next business day following your confirmed
payment. Please allow up to 7 business days transit time when taking
advantage of our low cost UPS Ground shipping option. Other
shipping methods are available at an additional cost to you including
USPS Priority Mail, shipper selection, guaranteed delivery times, and
delivery to addresses outside the continental U.S. All available
shipping options are presented to you during the on line Checkout
process.
«
Back
to top
Packaging
We want
your artwork to arrive in pristine condition. We professionally wrap
your purchase in layers if protective padding sufficient to withstand a
challenging intercontinental land/air door to door delivery schedule.
All interior voids are properly filled to prevent shifting of the
contents while in transit. All of this is packed in a box specifically
designed and tested for stacking rigidity and drop damage resistance.
We go to the extra trouble and expense to pack your artwork as if
protecting an expensive piece of electronics.
«
Back
to top
Return Policy
Your
satisfaction is extremely
important to us. We will do all that we can to make your purchase
an enjoyable experience. If for any reason you are not delighted
with your purchase, contact us for return authorization within 15 days
of receipt. You will receive a fast and courteous refund of the
purchase price once we have received your return. The return must
be in original condition. Buyer pays return shipping, handling,
and insurance. In case of shipping damage, please retain original
packing materials for claim purposes.
«
Back
to top